Service Operation Student
Description
Position Type: Part-time with daily availability (even partial days). Maternity Leave Replacement (6 months with potential extension)
Position Overview:
We are looking for a responsible, organized, and technically oriented student to join our Operational Service Department and gain hands-on experience in a dynamic, high-tech environment.
The role includes supporting service processes, managing service calls, analyzing data, working with ERP systems, tracking spare parts and assemblies, and collaborating with engineering and logistics interfaces.
Key Responsibilities:
- Opening and updating service calls in company systems (e.g., SAP)
- Documenting and tracking malfunctions, part replacements, and service progress
- Identifying and understanding technical parts and mechanical/electronic assemblies
- Providing support to engineering, service, and logistics teams
- Generating service reports, tracking performance, and maintaining documentation
- Communicating with internal and external stakeholders – including in English
Requirements
- Current student pursuing a B.Sc./M.Sc. in Engineering (Mechanical / Electrical / Industrial / Electronics) or a related technical field
- Daily availability for at least a few hours (flexible schedule) – mandatory
- Strong technical background and basic understanding of drawings, parts, and assemblies – mandatory
- High-level English proficiency (speaking, reading, and writing) – mandatory
- Proficiency in Excel and Microsoft Office tools
- Advantage: Experience working with ERP systems (e.g., SAP) and PLM systems
- Excellent interpersonal skills, high personal responsibility, and fast learning ability
What We Offer:
- Practical experience in a technological and cross-functional environment
- Flexible integration with academic studies
- A professional, supportive, and dynamic work environment
- Opportunity for long-term integration within the company