Back to Careers

Support Engineer

  • Customer Support
  • Migdal Haemek
  • Full-time

Description

  • Communicating the requirements of customer needs to the R&D, from spec definition to final release to customer
  • Defining product properties – Ease of use, GUI, improvements.
  • New features definition from definition to release.
  • Training and continuous relationship with customers in analysis of system applicative problems
  • Application support/post sale for optical scanning systems installed at customer's site.
  • Support the global territories technical teams
  • Writing documentation for support and training in English
  • Support new and existing systems abroad



Requirements

  • BSc Degree or Practical Engineer in Mechanical Engineering /Electrical Engineering / Computer Engineering
  • Two years’ experience (or more) as Integration engineer /support engineer/service engineer/application engineer in the semiconductor industry.
  • Willing to travel abroad when it will become relevant (1-2 trips per Quarter).
  • Working with various company interfaces – R&D, Manufacturing
  • Fluent English (oral and written) – Must


Apply Now